When dealing with customers it is important that you make each individual contact feel that they are the most important person to you. Even though most customers understand that you have other clients, they want to feel like they are most important:
- Even if you don’t win the contract send a thank you card anyway. Perhaps your potential customer will remember you for future contracts or should the one you didn’t get fail you will be remembered. After leaving a customer’s office, take a moment and write a short “thank you for your time;”
- Develop the habit of sending out cards. These would include follow-up on networking functions, birthday cards, and thank you cards, etc.
We make that task easier, get started. When writing cards, make them personal, it’s the little things that count. Include something you discussed.Keep in touch with your customers and prospects, even if they don’t need you right now. Make sure they remember you! You never know when they will need you, who they know and when they will recommend you.
- Be prompt and send a thank you note within 72 hours of the event (deal, meeting, referral, etc.). Procrastination can lead to missing the opportunity all together.Be professional. Our team of writers will hand-address and write personalized messages to your customers. Please contact us if you would like more details on how genuine handwritten correspondence can make an impact on your next mailing or for a price quote, contact.